ORIENTATION TO DEVELOP CREDIT SERVICE FOR VIET NAM COMMERCIAL BANKING SYSTEM TO 2020

Abstract

Since the early 1990s, participation in world economic organizations: Association of Southeast Asian Nations, Asia-Pacific Economic Cooperation Forum, The Asia-Europe Cooperation Forum and the World Trade Organization have brought many opportunities and challenges for Vietnam's economic development. In the banking sector, integration has increased the competitive pressure, and this is also the driving force for domestic banks to move strongly. These challenges not only require each bank to find solutions to attract, retain customers and especially to make good relationship with loyal customers groups, but also the banking industry needs have development orientations in the short, medium and long - term, including orientation to develop credit service. This article is based on the development trend of credit services in global and in Vietnam recently to set the direction of orientations to develop credit service of Vietnam commercial banking system to 2020.