QUICK NOTIFICATION SYSTEM IN OPERATIONS MANAGEMENT

Lương Trần Ngọc Khiết; Trần Hoàng Đạt; Trần Hoàng Phát; Vũ Thế Tâm; Hứa Thiên Trường; Nguyễn Gia Huy; Trần Đỗ Anh Khoa

doi:10.34238/tnu-jst.12430

QUICK NOTIFICATION SYSTEM IN OPERATIONS MANAGEMENT

About this article

Received: 31/03/25 Revised: 16/06/25 Published: 26/06/25

Authors

1. Luong Tran Ngoc Khiet , Ho Chi Minh University of Education
2. Tran Hoang Dat, Ho Chi Minh University of Education
3. Tran Hoang Phat, Ho Chi Minh University of Education
4. Vu The Tam, Ho Chi Minh University of Education
5. Hua Thien Truong, Ho Chi Minh University of Education
6. Nguyen Gia Huy, Ho Chi Minh University of Education
7. Tran Do Anh Khoa, Ho Chi Minh University of Education

Abstract

During the process of managing operations, organizations often encounter disadvantages such as slow information transmission, lack of synchronization among members, and a high risk of errors in monitoring, processing, and managing data. This research aims to solve the problem of optimizing internal notifications by developing a fast, multi-platform notification tool. The research team reviewed relevant literature and existing solutions, analyzed practical needs, and selected Google Apps Script as the core platform to build a tool integrated with Google Sheets. The system is designed to automatically send notifications to popular communication platforms such as Discord, Slack, and Telegram, based on real-time data updates in Google Sheets. The implementation results show that the system operates reliably, with significantly faster notification times compared to manual messaging on each platform. This contributes to improved communication efficiency and synchronization in team management. Therefore, this study confirms the potential of applying simple, low-cost automation tools within the Google ecosystem to enhance management effectiveness and team productivity.

Keywords

Google AppScript; Google Sheets; Discord; Slack; Telegram

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DOI: https://doi.org/10.34238/tnu-jst.12430

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