ANALYZING THE IMAGE OF QUANG YEN TOURIST DESTINATION IN ORDER TO IMPROVE COMPETITIVENESS | Nhung | TNU Journal of Science and Technology

ANALYZING THE IMAGE OF QUANG YEN TOURIST DESTINATION IN ORDER TO IMPROVE COMPETITIVENESS

About this article

Received: 25/02/21                Revised: 19/03/21                Published: 28/04/21

Authors

Pham Thi Hong Nhung Email to author, TNU - University of Science

Abstract


Destination image is one of the very important factors affecting the decisions of tourists' choice of destination as well as helping to shape the brand and improve competitiveness. This article focuses on analyzing the factors that constitute the image of the Quang Yen destination and tourist reviews. The main method used in collecting research results is survey by questionnaires. Research results show that Quang Yen is very advantageous in building a destination image because of its natural, cultural appeal and accessibility. Through the tourists' reviews, the emotional images made a good impression. The perceptual image of cultural tourism resources, infrastructure, and prices is more prominent and creates a deep impression, while the attributes of products and services are still not good.From there, Quang Yen tourism should focus on positioning a clear destination image, emphasizing the positive and impressive values of tourists. At the same time, Quang Yen needs to promote creative promotion; investment in upgrading tourist facilities; specially develop unique tourism products.


Keywords


Destination image; Emotional images; Cognitive image; Overall image; Image positioning

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DOI: https://doi.org/10.34238/tnu-jst.4046

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