DATA-DRIVEN DECISION-MAKING, QUALITY ASSURANCE MECHANISM IN THE CONTEXT OF DIGITAL TRANSFORMATION IN HIGHER EDUCATION | Việt | TNU Journal of Science and Technology

DATA-DRIVEN DECISION-MAKING, QUALITY ASSURANCE MECHANISM IN THE CONTEXT OF DIGITAL TRANSFORMATION IN HIGHER EDUCATION

About this article

Received: 21/07/23                Revised: 12/09/23                Published: 12/09/23

Authors

1. Dinh Thanh Viet, The University of Danang
2. Nguyen Thi Hung Email to author, The University of Danang
3. Hoang Tu Anh, Danang University of Physical Education and Sports

Abstract


In the digital transformation, data is a vital type of asset. Data and its meaning, which are based on science and objectivity, are necessary for making worthwhile decisions. Information and data are required for assurance and improving education quality so that stakeholders can make informed decisions. The review of data-driven decision-making processes and the synthesis of information and data for quality assurance are done using document analysis methods. The study examined the relationship between legislation governing quality assurance in higher education and data-driven decision-making. Then, we put up the following recommendations to ensure and enhance the quality of education through data-driven decision-making: create an internal quality assurance information system; promote a quality culture; develop the staff of educational institutions' skills; and enhance data content. Data-driven decision-making is the method for higher quality decisions in the context of digital transformation.

Keywords


Data-driven decision-making; Quality assurance and improvement; Higher education; Information system; Quality culture

References


[1] T. von Leipzig, M. Gamp, D. Manz, and K. P. Schöttle, “Initialising Customer-orientated Digital Transformation in Enterprises,” Procedia Manufacturing, vol. 8, pp. 517-524, 2017.

[2] C. M. Stracke, “Quality frameworks and learning design for open education,” The International Review of Research in Open and Distributed Learning, vol. 20, no. 2, p. 186, Apr. 2019.

[3] F. Niedermeier, Designing Effective Quality Management Systems in Higher Education Institutions. Germany, DuEPublico, Duisburg/Essen, 2017, p. 19.

[4] L. Seres, V. Pavlicevic, and P. Tumbas, “Digital transformation of higher education: competing on analytics,” INTED2018 Proceedings, pp. 9491-9497, 2018.

[5] National Child Welfare Workforce Institute, Data-driven decision making and continuous quality improvement, 2014.

[6] F. Mizikaci, “A systems approach to program evaluation model for quality in higher education,” Quality Assurance in Education, vol. 14, no. 1, pp. 37-53, 2006.

[7] F. Filgueiras and L. Lui, “Designing data governance in Brazil: an institutional analysis,” Policy Design and Practice, vol. 6, no. 1, pp. 41-56, 2023.

[8] C. Choo, “The knowing organization: How organizations use information to construct meaning, create knowledge and make decisions,” International Journal of Information Management, vol. 16, no. 5, pp. 329-340, 1996.

[9] Minister of Education and Training, Circular No.12/2017/TT-BGDDT promulgating the regulation on higher education accreditation, 2017.

[10] Minister of Education and Training, Circular No. 36/2017/TT-BGDDT promulgating regulations on public disclosure for educational institutions in the national education system, 2017.

[11] Ministry of Education and Training, Circular No. 19/2020/TT-BGDDT promulgating regulations on the periodical reporting regime under the scope of state management of the Ministry of Education and Training, 2020.

[12] Vietnam Education Quality Management Agency (VQA), Official Dispatch No. 1668/QLCL–KĐCLGD on the replacement of evaluation guide issued together with the Official Dispatch 768/QLCL-KĐCLGD, December 31, 2019.

[13] Vietnam Education Quality Management Agency (VQA), Official Dispatch No.766/QLCL-KDCLGD on the guidelines for self-assessment and external assessment, April 20, 2018.

[14] J. B. Associates, Guide to Data-Driven Decision Making: Using Data to Inform Practice and Policy Decisions in Child Welfare Organizations. Washington, DC, 2018.

[15] M. J. Rosa, C. S. Sarrico, and A. Amaral, “Implementing quality management systems in higher education institutions,” In Savsar, M. (Ed.), InTech, 2012, pp. 114-115.

[16] C. Anderson, Creating a data-driven organization. Sebastopol. CA: O’Reilly, 2015, pp. 203-214.

[17] G. Cooper, “5 Digital Leadership Skills to Support Digital Transformation,” 2023. [Online]. Available: https://www.ardoq.com/blog/digital-leadership-skills. [Accessed August 05, 2023].




DOI: https://doi.org/10.34238/tnu-jst.8380

Refbacks

  • There are currently no refbacks.
TNU Journal of Science and Technology
Rooms 408, 409 - Administration Building - Thai Nguyen University
Tan Thinh Ward - Thai Nguyen City
Phone: (+84) 208 3840 288 - E-mail: jst@tnu.edu.vn
Based on Open Journal Systems
©2018 All Rights Reserved