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Home > Archives > Vol 182, No 06/2 (2018)

Table of Contents

SOCIAL SCIENCE – HUMANITIES – ECONOMICS

COVER AND TABLE OF CONTENTS TNU Journal Office

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CUSTOMERS’ EVALUATION ABOUT SERVICE QUALITY AND THEIR SATISFACTION ON THE INTERNATIONAL PAYMENT SERVICES OF COMMERCIAL BANKS IN HA NOI CITY, VIET NAM Bui Ngoc Chau

3 - 9

IMPACT OF FACTORS ON LABOR PRODUCTIVITY IN INDUSTRIAL ZONES IN BAC NINH PROVINCE Nguyen Viet Quan

11 - 16

HUMAN RESOURCES MANAGEMENT PRACTICES AND JOB SATISFACTION: A STUDY AT THREE RESEARCH INSTITUTES OF MINISTRY OF INDUSTRY AND TRADE IN HA NOI, VIET NAM Bui Xuan Bang

17 - 22

SOLUTIONS TO ENHANCE JOB SATISFACTION AND EMPLOYEE ENGAGEMENT IN LIFE INSURANCE COMPANIES IN HA NOI, VIET NAM Nguyen Thuy Linh

23 - 30

STUDENT SUPPORT SERVICES AND STUDENTS’ SATISFACTION IN SELECTED UNIVERSITIES IN VIETNAM Do Xuan Dan

31 - 36

ORGANIZATIONAL PERFORMANCE AND FINANCIAL MANAGEMENT PRACTICES OF SMALL AND MEDIUM ENTERPRISES IN HO CHI MINH CITY Ngo Thi My Thuy

37 - 44

THE IMPACT OF SUPPLY CHAIN MANAGEMENT PRACTICES ON COMPETITIVE ADVANTAGE AND ORGANIZATIONAL PERFORMANCE OF FOOD PROCESSING FIRMS IN HO CHI MINH CITY, VIETNAM Pham Thi Thanh Thuy

45 - 52

TOTAL QUALITY MANAGEMENT AND ORGANIZATIONAL PERFORMANCE OF GARMENT ENTERPRISES IN HO CHI MINH CITY Tran Tan Hung

53 - 61

CUSTOMER SATISFACTION ON INTERNET BANKING SERVICES OF VIET NAM PROSPERITY JOINT STOCK COMMERCIAL BANK IN HA NOI Do Thi Hong Van

63 - 69

COST-BENEFIT ANALYSIS OF IRRIGATION PROJECTS IN NINH BINH PROVINCE, VIET NAM Chu Tung Lam

71 - 78

A STUDY ON FACTORS INFLUENCING THE INVESTORS’ DECISION OF INDIVIDUAL INVESTORS ON HANOI STOCK EXCHANGE Do Thi Tho

79 - 84

HUMAN RESOURCE PRACTICES AND QUALITY OF SERVICE AT VOCATIONAL SCHOOLS IN NINH BINH PROVINCE, VIET NAM Nguyen Thi Thuy Ha

85 - 92

PERFORMANCE MANAGEMENT OF SMALL AND MEDIUM ENTERPRISES IN HO CHI MINH CITY, VIET NAM: BASIS FOR PREPARATION OF MANUAL FOR PERFORMANCE MEASUREMENT Nguyen Van Si

93 - 98

THE HUMAN RESOURCE DEVELOPMENT STANDARDS AND PRACTICES IN THE COLLEGES IN KHANH HOA PROVINCE Nguyen Tien Loi

99 - 104

ENHANCING THE QUALITY OF TOURISM SERVICES IN HA LONG BAY AS BASIS FOR ECOTOURISM PROGRAM OF QUANG NINH PROVINCE Tran Trung Vy

105 - 112

SKILLS ANALYSIS OF PERSONNEL IN 3 STAR HOTELS IN THANH HOA CITY, THANH HOA PROVICE, VIET NAM - MODEL OF CAPACITY BUILDING Tran Nhat Hai

113 - 118

DETERMINANTS OF EMPLOYEE PRODUCTIVITY IN GARMENT INDUSTRY IN HO CHI MINH CITY Tran Quoc Viet

119 -129

MOTIVATIONAL FACTORS ON THE PERFORMANCE OF LECTURES AT UNIVESITIES OF ECONOMICS AND BUSINESS ADMINISTRATION IN HA NOI, VIETNAM Tran Thi Thu Nhung

131 - 140

IMPACT OF AIRLINE SERVICE QUALITY ON PASSENGERS’ SATISFATION IN VIET NAMx Do Thi My Trang

141 - 152

RELATIONSHIP BETWEEN INTERACTING VARIABLES AND LEADER BEHAVIOR AT VIETNAM OPEN UNIVERSITY SYSTEM Nguyen Phuong Hiep

153 - 159

STRENGTHENING MANAGEMENT OF ODA IRRIGATION PROJECTS IN VIET NAM Nguyen Hong Hai

161 - 167

SERVICE QUALITY OF VIETNAM RAILWAY Le Quang Anh

169 - 176

SERVICE QUALITY OF BUSINESS SUPPORT SERVICE (BSS) IN BAC NINH INDUSTRIAL ZONE, VIETNAM Nguyen Van Chung

177 - 182

SKILLS NEED ASSESSMENT OF THE LABOR MARKET IN HANOI Nguyen Chi Thanh

183 - 188

IMPACT OF QUALITY MANAGEMENT SYSTEM IMPLEMENTATION ON BUSINESS PERFORMANCE OF BAC NINH GARMENT COMPANY Chu The Tiep

189 - 194

THE IMPACT OF MANAGEMENT PRACTICE ON ORGANIZATIONAL PERFORMANCE OF HOSPITALS IN HA NOI Nguyen Thi Huong Giang

195 - 200

IMPROVING THE QUALITY OF TOURISM SERVICES IN THAI NGUYEN PROVINCE Dang Hoai Nam

201 - 209

ORGANIZATIONAL PERFORMANCE AND HUMAN RESOURE MANAGEMENT AT HA NOI CONSTRUCTION CORPORATION Nguyen Tien Dung

211 - 217

COMPETITIVE ADVANTAGE OF COMMERCIAL BANKS IN HA NOI CITY, VIET NAM Vu Quoc Thang

PDF 219 - 226

ANALYZING THE IMPORTANCE OF SHARING INFORMATION IN SRATEGIC COLLABORATION BETWEEN CONSTRUCTION COMPANIES AND THEIR MATERIAL SUPPLIERS Hoang Thu Hien, Nguyen Thi Van Ha

227 - 233

SUPPLY CHAIN MANAGEMENT OF MILITARY PETROLEUM CORPORATION (MPC), HANOI, VIETNAM Cao Van Han

235 - 243

MARKETING PRACTICES OF PRIVATE UNIVERSITIES IN HANOI: BASIS FOR STRATEGIC MARKETING PLAN Tran Thu Hoai, Nguy Thuy Trang

245 - 252